Who we are
This website (clothes.nanyangaroma.com) is an online fashion store. In this policy, “we”, “us” and “our” refer to the store operator.
What we collect
- Details you give us when you order or create an account: name, e-mail, phone number, billing and shipping address.
- Order history and the items in your cart.
- Technical data such as IP address, browser type and cookies needed to run the site, keep you logged in and remember your cart.
How we use it
- To process, ship and support your orders.
- To manage your account and respond to enquiries.
- To send marketing e-mails only if you have opted in (you can unsubscribe at any time).
- To keep the site secure and prevent fraud.
Sharing
We share only what is necessary with service providers who help us run the store — payment gateways, couriers and hosting. We never sell your personal data.
Cookies
We use essential cookies for the cart, checkout and login, and may use analytics cookies to understand how the site is used.
Your rights
You may ask to access, correct or delete the personal data we hold about you, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA). Contact us via the Contact page.
Retention
Order records are kept for as long as required for tax and accounting purposes; other data is deleted when no longer needed.
Template text — please review it with your own business details before launch.