{"id":11,"date":"2026-10-06T21:15:39","date_gmt":"2026-10-06T13:15:39","guid":{"rendered":"http:\/\/clothes.nanyangaroma.com\/?page_id=11"},"modified":"2026-10-06T21:42:59","modified_gmt":"2026-10-06T13:42:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/clothes.nanyangaroma.com\/index.php\/refund_returns\/","title":{"rendered":"Refund &#038; Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We want you to love what you ordered. If something isn&#8217;t right, you can return it within <strong>14 days<\/strong> of delivery.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Eligibility<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be unworn, unwashed and in their original condition with all tags attached.<\/li>\n\n<li>Sale items marked as final sale, earrings, innerwear and gift cards cannot be returned.<\/li>\n\n<li>Kebaya sets and multi-piece sets must be returned complete.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading\">How to return<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>Email us at hello@clothes.my (or use the Contact page) with your order number and the item(s) you&#8217;d like to return.<\/li>\n\n<li>We&#8217;ll reply within 2 working days with the return address and instructions.<\/li>\n\n<li>Return shipping is paid by the customer unless the item arrived faulty or incorrect.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading\">Exchanges &amp; refunds<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Size exchanges are free once per order, subject to stock. Approved refunds are issued to the original payment method within 7\u201310 working days after we receive and inspect your return.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Damaged or wrong items<\/h2>\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and we&#8217;ll make it right at no cost to you.<\/p>\n\n\n<p class=\"wp-block-paragraph\"><em>Please review and adjust this policy (return window, address, contact e-mail) to match how your store actually operates.<\/em><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>We want you to love what you ordered. If something isn&#8217;t right, you can return it within 14 days of delivery. Eligibility How to return Exchanges &amp; refunds Size exchanges are free once per order, subject to stock. Approved refunds are issued to the original payment method within 7\u201310 working days after we receive and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"zh_title":"\u9000\u6362\u8d27\u653f\u7b56","zh_excerpt":"","zh_content":"<!-- wp:paragraph -->\n<p>\u5e0c\u671b\u4f60\u7231\u4e0a\u6536\u5230\u7684\u6bcf\u4e00\u4ef6\u5355\u54c1\u3002\u5982\u6709\u4e0d\u5408\u9002\uff0c\u53ef\u5728\u7b7e\u6536\u540e <strong>14 \u5929\u5185<\/strong>\u7533\u8bf7\u9000\u8d27\u3002<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">\u9000\u8d27\u6761\u4ef6<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>\u5546\u54c1\u987b\u672a\u7a7f\u7740\u3001\u672a\u6d17\u6da4\uff0c\u4fdd\u6301\u539f\u72b6\u4e14\u540a\u724c\u5b8c\u597d\u3002<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>\u6807\u6ce8\u4e3a\u201c\u7279\u4ef7\u4e0d\u9000\u6362\u201d\u7684\u5546\u54c1\u3001\u8033\u9970\u3001\u8d34\u8eab\u8863\u7269\u53ca\u793c\u54c1\u5361\u4e0d\u652f\u6301\u9000\u8d27\u3002<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>\u53ef\u5cc7\u96c5\u5957\u88c5\u53ca\u591a\u4ef6\u5957\u987b\u5b8c\u6574\u9000\u56de\u3002<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">\u5982\u4f55\u9000\u8d27<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>\u53d1\u9001\u90ae\u4ef6\u81f3 hello@clothes.my\uff08\u6216\u901a\u8fc7\u201c\u8054\u7cfb\u6211\u4eec\u201d\u9875\u9762\uff09\uff0c\u6ce8\u660e\u8ba2\u5355\u53f7\u53ca\u9700\u9000\u56de\u7684\u5546\u54c1\u3002<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>\u6211\u4eec\u5c06\u5728 2 \u4e2a\u5de5\u4f5c\u65e5\u5185\u56de\u590d\u9000\u8d27\u5730\u5740\u53ca\u64cd\u4f5c\u8bf4\u660e\u3002<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>\u9664\u5546\u54c1\u6709\u7455\u75b5\u6216\u53d1\u9519\u8d27\u5916\uff0c\u9000\u8d27\u8fd0\u8d39\u7531\u987e\u5ba2\u627f\u62c5\u3002<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">\u6362\u8d27\u4e0e\u9000\u6b3e<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p>\u6bcf\u7b14\u8ba2\u5355\u53ef\u514d\u8d39\u6362\u7801\u4e00\u6b21\uff08\u89c6\u5e93\u5b58\u800c\u5b9a\uff09\u3002\u9000\u8d27\u5ba1\u6838\u901a\u8fc7\u540e\uff0c\u6b3e\u9879\u5c06\u5728\u6211\u4eec\u6536\u5230\u5e76\u68c0\u67e5\u5546\u54c1\u540e\u7684 7\u201310 \u4e2a\u5de5\u4f5c\u65e5\u5185\u539f\u8def\u9000\u56de\u3002<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">\u5546\u54c1\u7834\u635f\u6216\u53d1\u9519\u8d27<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p>\u5982\u6536\u5230\u7684\u5546\u54c1\u6709\u7834\u635f\u6216\u4e0e\u8ba2\u5355\u4e0d\u7b26\uff0c\u8bf7\u5728\u7b7e\u6536\u540e 48 \u5c0f\u65f6\u5185\u9644\u4e0a\u7167\u7247\u8054\u7cfb\u6211\u4eec\uff0c\u6211\u4eec\u5c06\u514d\u8d39\u4e3a\u4f60\u5904\u7406\u3002<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p><em>\u8bf7\u6839\u636e\u5e97\u94fa\u5b9e\u9645\u60c5\u51b5\uff08\u9000\u8d27\u671f\u9650\u3001\u5730\u5740\u3001\u8054\u7cfb\u90ae\u7bb1\uff09\u5ba1\u9605\u5e76\u8c03\u6574\u672c\u653f\u7b56\u3002<\/em><\/p>\n<!-- \/wp:paragraph -->\n","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund &amp; Returns Policy - clothes<\/title>\n<meta name=\"description\" content=\"Modern womenswear and heritage batik \u2014 dresses, tops, kebaya, co-ord sets and bags. 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